Return & Exchange Policy
At Moon Petal Nails, we want every part of your experience to be as beautiful as our handcrafted nails. If you have any questions or need assistance, please reach out to us at cs@moonpetal.co.
Our Policy
Not the perfect fit? We offer a 15-day free, no-hassle return policy on every item. As long as the nails are in their original condition, we’ve got you covered.
We strongly encourage you to double-check your order and use our size guide before completing your purchase. This helps us ensure your order is perfect from the start and allows us to prioritize your health and safety.
Damaged or Incorrect Items
While we take great care in crafting and packing your order, if you receive a faulty item or if there was a mistake on our part, please contact us immediately. We will handle these issues on a case-by-case basis to ensure your complete satisfaction.
Thank you for choosing Moon Petal Nails. We're here to elevate your beauty, one nail at a time.